UI19 OnDemand

Videos from the 2014 User Interface 19 Conference

This Year’s Speakers

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Luke Wroblewski @lukew

Mobile design

Luke Wroblewski may need no introduction since he’s the most well-respected, active, and gracious mobile designer on Earth, but we’ll do one anyway.

In his sought-after and consistently sold-out workshops, Luke champions the notion of “mobile design first” to attendees hungry for his domain expertise. He’s used this approach with his new mobile app, Polar, and his previous startup, Bagcheck (Twitter acquired Bagcheck nine months after its launch.)

Luke is the author of Mobile First, which includes topics you’ll learn in this workshop. He also wrote Web Form Design and Site-Seeing: A Visual Approach to Web Usability, both focusing on the intersection of product and customer experiences across media.

Past attendees rate Luke as a top speaker; they appreciate his frank perspectives on everything from global trends in mobile to detailed implementation techniques. So prepare yourself to hear an informed, balanced approach to designing mobile inputs from the best teacher in our industry.

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Steph Hay @steph_hay

Content-first design

If you ever thought having final content before starting design was an impossible dream, you haven’t met Steph Hay. She’s worked with organizations of all sizes—including Ben & Jerry’s, the Annie E. Casey Foundation, and a throng of startups—through a process that starts with writing real content and then designing around it.

Under her guidance, companies like Tuee.it jumped from a 5 percent conversion rate to 75 percent just by changing their messaging in alignment with audience data. She’s done the same for us, too; Steph is the copywriter behind much of the conference and virtual seminar descriptions we publish here at UIE.

And now we’re sharing her with all of you. (But just for a couple days!)

Steph has been an independent content strategy consultant since 2010. She launched MusicForWODs.com (playlists for CrossFit)—which she grew to more than 20K Facebook fans in 12 weeks—and a CrossFit profile site called tougher.me (want to be a beta tester?).

She’s a top-rated presenter in our Virtual Seminar series, and you’ll soon see why—if you’re looking for an energetic, refreshing, practical copywriting workshop that’s fundamentally based on user experience design, this is it.

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Marc Stickdorn @MrStickdorn

Service-design thinking

We first discovered Marc Stickdorn speaking about service-design thinking in South America and came to one conclusion: we needed him to do a workshop at UI19. His innovative approach to mapping customers’ journey through an experience—including their emotion and satisfaction along the way—is practical, low risk, and high value.

His teaching is so sought-after that he co-authored and edited the book, This is Service-Design Thinking, which is packed with case studies of organizations who’ve moved toward empathy-driven design.

Marc is a guest lecturer at business and design schools, and he works with organizations to sustainably integrate service design in their daily processes. He co-founded smaply, software to visualize customer journeys and service ecosystems, and also myServiceFellow, a tool to gain genuine customer insights through mobile ethnography.

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Stephen Anderson @stephenanderson

Data visualization

Stephen P. Anderson is the man behind Mental Notes card deck—a tool that’s widely used by product teams to apply psychology to interaction design. He also authored Seductive Interaction Design, which answers the question: “How do we get people to fall in love with our applications?”

When he’s not helping to launch edtech and healthcare startups, Stephen can be found at some of the world’s largest organizations, teaching product teams about interactive visualizations, emotional design, and other fun topics.

Oh, and he’s been a fan favorite of past UIE conferences and seminars—so we know you’ll love every minute of his day-long workshop and featured talk, too.

Stephen’s Session: The Architecture of Understanding

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Jared Spool @jmspool

Jared Spool is the founder of User Interface Engineering (UIE), the largest usability research organization of its kind in the world. If you’ve ever seen Jared speak about usability, you know that he’s probably the most effective and knowledgeable communicator on the subject today. He’s been working in the field of usability and design since 1978, before the term “usability” was ever associated with computers.

Jared’s Session: UX Strategy Means Business

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Kim Goodwin @kimgoodwin

User scenarios

Ask Kim any question and you’ll instantly get deep, thoughtful insights that come from her years of experience working on the toughest designs imaginable. (Seriously, try it!)

In fact, as VP of UX at PatientsLikeMe, she still takes on big design challenges daily. After all, the healthcare industry is ripe with potential for innovators to connect individuals with reliable information, trusted providers, vital historical data, and extensive support networks.

Kim has been dedicated to user-centric practices like this since her days running the training and design consulting practices at Cooper, a leading agency. There, she played a major role in crafting their Goal-Directed design process, which brought users into their clients’ most challenging projects.

Kim Goodwin’s scenario design workshops have been top-ranked by attendees, so we couldn’t wait to bring her back for a fourth UI Conference. In fact, dozens of attendees told us they’re now using scenarios at work. She’s also the author of Designing for the Digital Age, considered the complete handbook for the design professional.

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Tim Brown @nicewebtype

Designing with type

Tim Brown is one of those unique people who can break down complex topics and make them understandable. And amid the explosion of font foundries and screen sizes, that’s just the kind of guide we designers need on our side.

Tim is the type manager for Adobe Typekit, the maker of Nice Web Type, and the author of Combining Typefaces. He specializes in helping designers get comfortable with type, and he’s spoken on the topic spoken to sold-out crowds at conferences around the world. He’s also a curator for A List Apart, to which he has contributed type articles.

Prior to joining Typekit, Tim was a web designer at Vassar College, where he first developed his expansive knowledge of typefaces, their histories, and their unique characteristics. So his background spans designs for small to enterprise-level audiences, as you’ll soon learn for yourself.

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Dan Saffer @odannyboy


O Danny Boy is the online home of Dan Saffer, the interaction designer whose books have become mainstays for any of us working in the UX industry. Attendees loved his workshop at UI18, so we’re thrilled he’ll be back to knock your socks off in October.

For over two decades Dan’s designs has spanned from websites to consumer electronics to robots. He feels that design isn’t only about problem solving, but about creating a better, more humane, future.

Dan is a creative director at Smart Design in San Francisco, where he creates compelling and memorable interfaces for clients from startups to Samsung. His focus on the details of design will sharpen your eye, so get ready to see your own work in powerful new ways that will truly delight your users.

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Leah Buley @leahbuley

Design process

While we’d heard of Leah’s work, first at Barclay’s and then at Adaptive Path, we really weren’t aware of her talents until we saw her present at the IA Summit a few years back. We’d walked into her session—the largest room at the conference venue—to discover the only place to sit was on the floor, right up near the front.

Within moments, we knew why. Her delightful presentation style, along with her in-depth expertise, made for an intoxicating session. We just couldn’t get enough.

In 2009 and 2010, Leah’s presentations on “How to be a User Experience Team of One” were among the highest-rated at our conferences. She even wrote a book on the topic, delivered a virtual seminar for us last summer, and spoke about it to huge crowds at SXSWi (among others).

When not leading awesome workshops, Leah is a design strategist at Intuit, where she’s worked for three years on multi-channel product design. She’s also an Innovation Catalyst, meaning she facilitates change-management initiatives by guiding other teams throughout the organization on how to “design for delight,” an Intuit-specific, human-centered approach to design.

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